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                                       Basic Terms and Conditions

All appointments for uninsured clients/private paying clients must be paid for at the time of booking for the appointment. Failure to do so will result in you losing the session.

Sakshi Danwar abides by a code of confidentiality between the Psychologist and the client. Identifying information, such information includes name, address, biographical details, and other description of a Client's life and the circumstances, which might result in the identification of the client will be kept private. Any agreement between the said psychologist and the Client about disclosure may be changed by joint negotiation.

The psychologist attending to the client may only be reached for the purposes of cancellations and rearrangements with regards to their appointment sessions and phoning out of session time is strongly discouraged. For more detailed T&Cs please see below:

Client Terms and Conditions

A. Jurisdiction

These terms and conditions are governed by and to be interpreted in accordance with Indian law. In the event of any dispute arising in relation to these ‘terms and conditions or any dispute arising in relation with Sakshi Danwar whether in contract or tort or otherwise the Indian courts will have non-exclusive jurisdiction over such dispute.

B. Definitions

The ‘Therapist’ or the ‘Psychologist’: Sakshi Danwar

The ‘Client’: You

‘Therapy’ is the time spent with the Psychologist who will apply their chosen method of therapy application and modality.

‘Modality’ is a model of study for therapeutic application. Psychodynamic Therapy is an example of a psychological modality.

The ‘Session’ is the booked time slot and arranged time working with the ‘Psychologist’.

The ‘Presenting Issue(s) or ‘Problem’ is what the client wants to work on with the Psychologist.

Goal: The ‘goal’ is the therapeutic goal created collaboratively with input from both the Client and the Psychologist and is what the client would like to achieve, as the desired outcome in therapy.

The ‘Desired Outcome’ is the desired result of the work that the Psychologist and the client work towards achieving.

C. Formation of agreement

After booking an appointment by either telephone or Email, you the Client, in accepting the appointment, accept the following conditions for the appointment.

Booking: Appointments can only be made on the website by the Client. If there are technical system issues encountered during the booking process, your appointment may be arranged/cancelled via an email and your booking/cancellation will be rectified as soon as is able.

When making an appointment via the booking system, you will receive a booking confirmation and a reminder a few days before your appointment.

You may book ahead all your sessions at your chosen location and time, or you may book one session at a time.

The Psychologist requires the Client to be truthful and work in the best interests of the agreement between the Psychologist and the Client. The Client agrees to provide the Psychologist with all pre-session written work such as questionnaires or assessments, the Psychologist will request and in the manner and format, the Psychologist requires it. The Client agrees to complete all the required tasking as issued by the Psychologist within the timeframe it was requested. 

Lateness: You are paying for the time with the Psychologist and you agree that arriving for the session and to the session location for your own session is fully your responsibility. The session will be terminated if the Client arrives over 20 minutes late to an appointment and no refund will be given. If the Client arrives late, the Patient will not receive an extension of the agreed time nor will they be offered or entitled to a rearranged session and all terms and conditions relating to conduct, session termination, and working relationship will apply.

The Psychologist is not required under any circumstances to go beyond the arranged session finishing time and will terminate the session at the end of the arranged time. The Psychologist is not required to continue over the arranged time slot if the Client hasn’t reached their desired outcome.

The Psychologist will use reasonable care and skill in providing the service that you choose. Every Client is different and so every therapy session is different and there are no guarantees of successful results.

It is not the responsibility of the Psychologist to achieve the desired outcome for the Client, the Client takes full responsibility for achieving this and works with the help of the Psychologist.

The desired outcome as an achievement of the goal(s) cannot be guaranteed or promised to the client by the Psychologist. It would be unethical to provide a guarantee for a client’s treatment of therapy, coaching, or hypnotherapy.

In the small percentage of people that the therapy is unsuccessful for we do not offer a refund or part refund. Sakshi Danwar does not accept any liability in relation to the therapy and modalities used in the session and on this website. Sakshi Danwar does not accept any liability in relation to any of the recordings or correspondence and it is up to the discretion of the user to determine if they are appropriate.

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